Voice & Data Cabling
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VOICE OVER IP
What is Unified
Business communications seem increasingly complex today - an
executive might have several phone numbers, multiple email
addresses, multiple voice-mail boxes, etc. Unified messaging
is the way to bring the profusion of communications methods
under control and keep employees productive, even away from
In short, unified messaging unites voice mail and email. If
a voicemail is received, it is possible to send a
notification to the individual's email address, meaning that
the individual can look in one place to see what inbound
communication has occurred.
Beyond sending a notification, many unified messaging tools,
can even send the message itself as an audio file. The
individual can play the message back on their computer, and
either reply by email or place a call if necessary. Calling
in to check voicemail and navigating complicated menus is a
thing of the past with today's technology.
Some unified messaging systems also can convert inbound
faxes into graphic email attachments, further keeping the
busy road warrior or home worker in constant touch with the
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